feeling distraught/helpless

This happened when I had a new phone...
I hear you say....
'how can that possibly make you feel distraught' 
Its actually the consequence of moving all my information, pictures,messages etc from my old to my new phone..... simple right?

to be fair its when we rely on modern technology too much, we trust that it will look after and care for all our precious information like we would ( or should I say we should )😒

But at the end of the day its just devices with a list of instructions...and like technology... can often break down or not work as it should
 The result in this particular instance were ...for me.. awful, to say the least

Most things transferred very well ..its fair to say..

One thing that didnt  was watsapp, and for anyone that has it, you will probably realise how precious this is
'Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.'

When your frends and family are having a rough time a comforting message or picture or emoji can be a tower of strength... and its a perfect way to keep in touch with a funny or quirky status...
so when I realised that watsapp hadnt transferred, Initially I thought It was just a blip and I could get all messages back
No ..I soon realised that they were all gone...forever
conversation.. pics... gone...my frends gone and so av her conversations
the deep meaningful conversations had with loved ones...who are for one resaon or another no longer in our lives...
yes the pain can run very deep indeed...
one of the worst thing is chats pics etc of my beautiful frend who sadly is no longer with us..💔
so yes its true to say I was devastated, very sad, and Helpless..yes because I knew there was nothing I could do about it!!!!!💔

Assumption ...(a thing that is accepted as true or as certain to happen, without proof.)

we assume..its safe there...it will transfer..so dont check...so dont ask...it could be put right 
Unfortunately a life lesson I didnt want to learn.
What it has learnt me is

 back up...   back up...   and back up  

and then 

BACK UP

(any thing that is precious to you..treat it like you would anything of value....take care of it..protect it )

on that note ..dont misunderstand me...I think technology is amazing ... but i need to remember that technology is just that... and I need to remember to think for myself and ask the question!!!!!

I hope I learn from it and dont just ASSUME everything will be alright😞