Showing posts with label Debenhams. Show all posts
Showing posts with label Debenhams. Show all posts

Monday, 9 January 2017

full refund with receipt or an exchange.. no problem

So its the time of year when we have a good look through our xmas gifts ( bought for us and bought by us.. for us !!!  )
those lovly jeans that are never going to fit ( just kidding myself ) and especially not after all those mince pies!!
that 2 sizes too big top off the in - laws !!
And in the words of the shop assistants.... ( when you purchase )
'of course, no problem, just pop along after xmas...full refund with receipt or an exchange '
so journey too the shopping centre is imminant,  all tags intact and receipt at the ready

Debenhams ...not a problem
M and S... not a problem

Then there was Boots...no not the ones you wear...
I had a very well known perfume bought for me...a li'l clue
Related image

And I hadnt even opened it to try it!!!!

It was after lunch on a Sunday and after asking at the appropriate counter for a refund
I did try the friendly and even the jokey approach...my husband had obviously got me mixed up with his girlfriend ...
..they firstly tried to convince me to purchase another perfume ..and i did try a few but wasnt really in the mood, 
then she announced that there wouldnt be enough cash in the till!! with a very smug face...
and suggested that I try at the main checkout...which I did....would you believe it....theres not enough cash in the till..
You can not be serious Image result for angry emoticons
You could try upstairs...was the not too helpful suggestion
Which I did under protest....
We probably havnt got enough cash in the till came the rather rude reply from the middle aged toffee nosed assistant....( I tell you she was middle aged for this reason ) Image result for angry emoticons
A quick response came from the very young assistant who was on one of the other tills...Oh its ok I have got more than enough in mine if its any help...
Thank The Lord for that young lady....otherwise I dread to think where I would of been sent
Obviously someone who had been trained on being helpful and not how to be smug and unhelpful
Image result for confused emoticons
Tip to boots If you do give refunds make sure all your staff are aware of this and equally as accomodating as when they are recieving the money from us!!!


And just in case any one is wandering the refund amount was £68 not £680 !!!
and the mall was full

Tuesday, 22 March 2016

Touche Eclat Awakening Foundation



So I am trying a new foundation



So I noticed they were giving away samples of the new YSL foundation at my local Debenham store...
so the question is ....to try or not to try ????
  r u kidding   course try it...it dosnt cost anything !!!  lol
so i did....got to be honest it was like trying to get blood out of a stone....the snotty faced assistant (and i use the term loosely.....cus believe me she didnt want to assist me )  lmao

  errr not quite   close....almost....

~~I nearly had to remind her that it wasnt actually her that was giving it to me !!!!Image result for emoji faces laughing
But despit her best attempts to put me off I had my free sample....
tried it for several days...I dont wear loads of makeup but i do like it to look good.
My skin is very oily and i am over 50!!!  so quite a challenge
Well I'm pleased to tell you that I am very pleased up to yet.
Nice light weight product....easy to apply...very natural looking and surprisingly good cover
even more surprising lasted well on my oily skin, considering its not specifically for my skin type!!!
And yes ...i went back and purchased the full size product....30ml for £32
and happily i didnt have to deal with assistant of the year.... 




Tuesday, 30 September 2014

Wrong Shift!!!!!

U can not b serious!!!!
 Its 6am...time to get outta my bed,

* Drag the lad out, first challenge of the day, ( he dont like Mondayssss....or any other days  lol ) )
* Get sandwiches done...
* Get the young fella n the hubby up ( not too challenging )
* Quick dip in the shower...ready oneself!!!
* Not too bad this morning ..on a late.........
every one out n about their business...time for a qhick coffee n on my way......




Plenty of time think i might do a bit ov window shopin

Gotta luv Zara...


Better come back to reality...time for work



Good morning,  good morning...greeting every 1 with my usual bubbly smile....
mmmm something not quite right.... atmosphere...           Ground control to major tom, wots goin on....or is it that.someone announced we not getting paid this week!!!!!!???



The girls just acknowledge me with a nod...for Gods sake try to smile!!!  May b sum 1 died ( God forgive me )???  mayb the company is finishin,??? may b the worlds gonna end...( eventually i spose )??? May b theres no tissues in the ladies...arghhhhhh

Canteen in sight and here comes the manageress....I greet her with a smile.....
 'Helooooo is it me u lookin forrrr


 Poker face ent the word....

'Werent u spose to be on an early?'   she asked   
through gritted teeth...   
  

Ahhhhh Bisto !!!! ...........pennys dropped!!!!
S**ttttt....no-way...U can not b serious!!!!
Yes i have misread the rota and come in an hour late....
I apologise unreservedly...try to explain my mistake!!!
'i'l speak to u later about this matter...' she informs me
( Jesus Christ..u'd of thought i'd dun a murder...guilty as charged!!!! )  She so wanted to tear strips off me....may b later????



Yep later on in the day i get summoned to the room tortured...and forced to sign a document.and theres worse to cum.( i'm aware of the consequences and that i will loose an hours pay)


Noooooo  u can not be sserious....u cant take £6.72 off me!!!!!!!
( as if i expect 2 b paid for not bein there....like we get overtime payment for wen we r 30 mins late leaving in the evenin. NOT!! )
course i understand that peope cant b ariving late etc...but mistakes happen...it wasnt as if we had to turn customers away...and t was the 1st time its happened....but b assured it wont b happenin again
Nuf sed....well nearly!!!!
 W T F !!!!!!